What This Policy Covers
This privacy policy applies to all visitors and registered users accessing Betwin App from Bangladesh or other supported regions. We process personal data only where local law permits, and your use of our platform is subject to the jurisdiction in which you reside. When you create
-
1
an account, we collect your mobile number, email, and payment details to verify deposits and withdrawals. Each bKash, Nagad or Rocket transaction generates a log that we retain for reconciliation and fraud prevention. We use cookies to maintain your session, remember your language preference, and track
-
2
login events. Device information including IP address, browser type, and operating system helps us detect duplicate accounts and suspicious activity. We do not sell or rent your personal data to third parties. Marketing communications are opt-in; you can unsubscribe at any time from your account settings.
-
3
Data retention periods depend on regulatory requirements and the nature of the information. Account records and transaction logs are typically kept for several years after closure to comply with anti-money-laundering standards. Session cookies expire when you close your browser, while persistent cookies remain until you clear
-
4
them or they reach their set expiry. You have the right to request a copy of your data, correct inaccuracies, or request deletion where legally permitted. Contact our support team to exercise these rights.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.